Refund Policy

Effective [EFFECTIVE DATE].

14 days, in full

If you pay for a Flockshow plan and it is not for you, ask within 14 days of the payment and you get all of it back. You do not have to give a reason.

This covers your first payment for the Solo plan or the Team plan, monthly or yearly.

How to ask

Write to faizanpathan@flockshow.com from the email on your account and say you want a refund. You get a reply within [RESPONSE TIME].

How the money comes back

Dodo Payments is the merchant of record for Flockshow, so it took your payment and it sends the refund. The money goes back to the card or method you paid with. [REFUND TIMING: confirm the usual number of days with Dodo Payments and print it here.]

[AFTER A REFUND: suggested wording, for his call. "When a refund is made, your workspace moves to the Free plan straight away."]

After 14 days

You can cancel at any time from your dashboard. Your plan stays on until the end of the month or year you paid for, and then the workspace moves to the Free plan. Payments older than 14 days are not refunded, and there are no part refunds for unused time.

[RENEWALS: recommended wording, for his call. "A yearly renewal can be refunded in full within 14 days of the renewal date. Monthly renewals are not refunded, because you can cancel before any renewal."]

If something went wrong

If you were charged twice, or charged after you cancelled, write to the same address. That is put right whenever it happened.

Your legal rights

Some countries give buyers refund rights that go further than this page. Nothing here takes those away.